Systems Economics Lexicon · Economic Agents and Relationships

Primary/Secondary Customer

The co-customer situation in which only one party holds a contractual relationship.

StatusSupporting term
SectionEconomic Agents and Relationships

Understanding Primary/Secondary Customer

This situation is captured, like Parallel Customer, by the Relationship Type Marker in the Co-Customer Field, but the defining fact is that only one of the two co-customers holds a contractual relationship with the enterprise — the asymmetric counterpart to Parallel Customer’s shared relationship.

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